Our 3-Step Resolution Process
Step 1: Direct Contact
Submit your complaint using the form below or email your Relationship Manager directly. Expect a response within **2 working days**.
Step 2: Escalation to GO
If not resolved in Step 1, escalate your issue to the designated **Grievance Officer**. Resolution time: **5 working days**.
Step 3: Regulatory Authority
If you are still not satisfied, you may approach the relevant regulatory body (e.g., SEBI SCORES, RBI, IRDAI).
Grievance Officer Contact
Please use these details for escalation (Step 2 of the process):
Name: Ms. Ritu Sharma
Designation: Compliance & Grievance Officer
Email: grievance@kvfinre.com
Phone: +91-9988776655
Submit Your Complaint Directly
Please provide detailed information so we can investigate and resolve your issue quickly.